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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yetsil De paz Cabrera

October 15, 2025

5  out of  5
rating by Yetsil De paz Cabrera
"Muy buen servicio"
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Ponchito García

October 15, 2025

5  out of  5
rating by Ponchito García
"Recomendado servicio 10/10"
We responded:
"¡Gracias por tu increíble reseña de cinco estrellas Poncho! Nos alegra saber que tuviste una experiencia maravillosa. Si conoces a alguien que pueda beneficiarse de nuestros servicios, te agradeceríamos que compartieras nuestra información. ¡Gracias por tu apoyo!"
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Teresa Arteaga

October 14, 2025

5  out of  5
rating by Teresa Arteaga
"Buen servicio"
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Ronal Kalkbrenner

October 14, 2025

5  out of  5
rating by Ronal Kalkbrenner
"Excelente"
We responded:
"Wow! Thank you for the five stars Ronal! We're so glad to hear that you loved our customer service. We always strive to provide the best experience possible, and it’s wonderful to know we met your expectations. Looking forward to seeing you again."
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Dulce Aida De Paz Cabrera

October 14, 2025

5  out of  5
rating by Dulce Aida De Paz Cabrera
"Excelente servicio ✨son muy amables y lindos"
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Sammir Barreto

October 14, 2025

5  out of  5
rating by Sammir Barreto
"Excelente trabajo! 100 % recomendado 🔝🔝"
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Mariano Vázquez González

October 10, 2025

5  out of  5
rating by Mariano Vázquez González
"Excelente servicio la atención es buena y excelentes personas lo recomiendo"
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Carol Perry

October 8, 2025

5  out of  5
rating by Carol Perry
"Agent Luis Huerta made purchasing Auto the best experience I ever had. He was VERY patient and kind. I would recommend him to friends and relatives."
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Superdriveofficial

October 7, 2025

5  out of  5
rating by Superdriveofficial
"One of the best insurance agencies in the local area. The staff has been super helpful and I was able to get the best possible insurance rates for the coverage."
We responded:
"Thank you, Tim, for the five-star review. We are here to help our customers and community with any questions or concerns. Thank you for trusting us with your business insurance needs. "
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28cornerback

October 6, 2025

1  out of  5
rating by 28cornerback
"DO NOT TRUST STATE FARM — Especially the Sacramento Claims Center & Zuray Insurance Agency State Farm has been a complete nightmare. I pay full coverage for four vehicles, including uninsured motorist protection — yet when I was hit by a drunk, underage, uninsured driver (I am NOT at fault), they left me stranded. It’s been over 60 days and I’ve received: NO rental NO repair support NO clear direction for medical bills or bodily injury claims NO accountability The Sacramento State Farm claims office has been completely unresponsive, with zero follow-up and no urgency. I was forced to tow my car multiple times back and forth to Caliber Collision because of their disorganization, wasting my time and money. The agents at Zuray Insurance Agency (Traci, Zuray) and Total Loss Specialist Nikolai have been dishonest, negligent, and evasive. I’ve been repeatedly lied to, ignored, and left completely in the dark. I’ve had to chase every update myself, with no results — just silence and stress. Despite paying thousands in premiums, I’ve been left with a wrecked vehicle, growing medical bills, and no assistance or resolution. State Farm has caused severe disruption to my life and continues to show they do not care about their customers — only collecting money. Their slogan says “Like a good neighbor” — but in reality, State Farm is more like a scam artist hiding behind a friendly jingle. This company failed me at every level. Save yourself the pain and stress. Avoid State Farm at all costs."
We responded:
"Thank you for taking the time to share your concerns. We sincerely regret the difficulties you have experienced and understand how distressing this situation must be for you. Please know that your experience is taken very seriously, and we are committed to providing the support and resolution you deserve. We would welcome the opportunity to discuss your claim further and work together toward a satisfactory outcome. At your convenience, please feel free to contact me directly at 916-361-3114. We are happy to continue this conversation and assist you in any way we can. Thank you for your patience and for bringing these matters to our attention."
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Juan perez

October 3, 2025

5  out of  5
rating by Juan perez
"I had a great experience working with Ivy at Zuray State Farm. She took the time to clearly explain every detail of my life insurance policy, making the process simple and stress-free. Her professionalism and friendly attitude made me feel confident about my decision. I highly recommend Ivy for anyone looking for knowledgeable and trustworthy insurance guidance."
We responded:
"Juan, thank you so much for your kind words! We’re thrilled to hear that Ivy made the life insurance process simple and stress-free for you. Her professionalism and dedication to clear communication truly reflect the values we uphold at Zuray State Farm Agency. We appreciate your recommendation and are always here to support your insurance needs in the future!"
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Peter Francisco

September 18, 2025

5  out of  5
rating by Peter Francisco
"I’ve been trying to figure out car insurance for the longest so I decided to call State Farm. I had the pleasure of working with Ivy and I truly appreciated the time and guidance she gave me throughout this process! Although I ultimately did not insure with State Farm, I wanted to make it known that she was professional, patient and helped me answer my questions clearly! Customer service was outstanding! Highly recommend Ivy to anyone looking for genuine support!"
We responded:
"Peter, thank you so much for your kind words and for recognizing Ivy’s professionalism and dedication. We’re glad she could provide the guidance and support you needed during your car insurance search. While we’re sorry you didn’t choose State Farm this time, please know that we’re always here if you have any questions or need assistance in the future. We truly appreciate your recommendation and wish you all the best!"
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Austin Chan

September 18, 2025

5  out of  5
rating by Austin Chan
"I’m so glad I came to Zuray and her team, specifically Ivy Quan, to help me with my insurance policy. It was amazing especially since my mom often struggles with English and Ivy provided very clear and concise communication and made the whole planning process much less stressful than we’ve experienced in the past. Ivy helped my mom get a better understanding of her budget in relaiton to her current finances, as well as in depth explanation of auto coverages. My mom is considering buying a new car and Ivy’s care and patience regarding the language was absolutely amazing. She helped us with the auto quote and made the frequently messy process of insurance simple. Thanks so much!"
We responded:
" Austin, thank you so much for your wonderful feedback! We’re delighted to hear that Ivy provided clear and patient communication, especially in helping your mom feel comfortable and informed throughout the process. At Zuray and our team, we strive to make insurance easy and stress-free for all our clients, and it’s great to know Ivy’s care made such a positive difference. Please don’t hesitate to reach out if you or your family need any further assistance. We truly appreciate your trust in us!"
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Perla Garcia

September 8, 2025

5  out of  5
rating by Perla Garcia
"Luis made the process very easy to understand and was very knowledgeable."
We responded:
"Thank you for your kind words! We’re glad Luis made the process easy to understand and provided knowledgeable guidance. We’re proud to have him on our team, and we appreciate your trust in us. If you have any questions or need assistance in the future, please don’t hesitate to reach out!"
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MeLinda LaViene

September 5, 2025

5  out of  5
rating by MeLinda LaViene
"Luis is a great agent! He provided excellent customer service and great detail on my polices. He listened to my needs wants and concerns. All were addressed and finalized in a professional manner. Thank you Luis!"
We responded:
"Thank you, Melinda so much for your kind words! I’m glad I could provide the service and attention you deserve. It was a pleasure working with you to find the best policies that meet your needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us!"
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Vivian Pham

September 3, 2025

5  out of  5
rating by Vivian Pham
"I recently had the chance to meet Zuray Perez and her team! I would have to say they’re all very friendly people that know a lot about insurance, any question I had for them they tackled it with a lot of knowledge! I recommend them 10/10! Very helpful! If you’re looking for an agent Zuray and her team will be more than willing to help you! Give them a chance u won’t regret it."
We responded:
"Vivan, thank you so much for taking the time to share your experience with our team! We’re delighted to hear that you found us knowledgeable and helpful, and that we were able to answer all your questions. Your recommendation means a lot to us! Please don’t hesitate to reach out if you need any further assistance in the future. We’re always here to help."
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Carlos Alfredo Anzures

July 31, 2025

5  out of  5
rating by Carlos Alfredo Anzures
"Muy bueno"
We responded:
"It was such a pleasure meeting you and your family. I am so happy I was able to help you and your family with the life insurance. "
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Tony Geniz

July 17, 2025

5  out of  5
rating by Tony Geniz
"Execelente"
We responded:
"So happy to see your 5 stars! 😍👏 We value you! "
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Rodrigo Neri

July 16, 2025

5  out of  5
rating by Rodrigo Neri
"Un servicio exelente y de gran calidad,100% recomendado"
We responded:
"Cheers to you! 🥳⭐ Thanks for the awesome rating!"
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Ely sanchez

July 9, 2025

5  out of  5
rating by Ely sanchez
"Enrique has always made me feel extremely at peace. He goes out of his way to be compassionate and understanding, taking the time to explain everything clearly rather than making me feel judged. Since day one, he’s been friendly, approachable, and supportive. I truly feel like he’s just a text away whenever I have any questions or concerns. I'm so grateful to have him on my State Farm Team"
We responded:
"Thank you so much for your kind words Ely! 🙏 Enrique truly values being compassionate and supportive, and it’s wonderful to hear how much that means to you. We’re grateful to have him on our State Farm Team, always ready to help and make you feel at ease. If you ever need anything, don’t hesitate to reach out! 😊🌟"
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octavio L

June 25, 2025

5  out of  5
rating by octavio L
"Great service"
We responded:
"Thank you Octavio! Your support means the world! 🌍❤️"
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Alondra Martinez

June 18, 2025

5  out of  5
rating by Alondra Martinez
"Luis went above and beyond to make the experience simple fast and excellent. Enjoyed working with someone who is friendly and knowledgeable"
We responded:
"Thank you for the wonderful feedback! 🙌 Luis is thrilled to hear you enjoyed working with him. We’re proud to have such a friendly and knowledgeable team member dedicated to making your experience simple and excellent. Looking forward to assisting you again! 😊🌟"
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Roberto Linares

June 15, 2025

5  out of  5
rating by Roberto Linares
"Excelente servicio y muy amable"
We responded:
"¡Muchas gracias por tu comentario Roberto! Nos alegra saber que tuviste una excelente experiencia con nuestro servicio y que nuestro equipo fue amable contigo. Tu satisfacción es nuestra prioridad. ¡Esperamos verte de nuevo pronto!"
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Jesus Zambrano

June 13, 2025

5  out of  5
rating by Jesus Zambrano
"Was in need of a new auto insurance and was looking around. Got in contact with a gentleman named Enrique 12/10. His customer service was next to none he guided me thru the whole process and explained all of it. I never felt pressured or bugged to buy he answered all my questions and was very professional. Got me a quote fast and explained that as well. Overall very good experience definitely recommend."
We responded:
"Thank you so much for your kind words, Jesus! We’re thrilled to hear that Enrique provided you with exceptional service and made your experience stress-free. Our goal is to ensure our customers feel informed and supported throughout the process, and it’s great to know we achieved that with you. We appreciate your recommendation and look forward to assisting you again in the future!"
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Phil Asher

June 13, 2025

5  out of  5
rating by Phil Asher
"Recently I've switched storage unit facilities and I needed to provide proof of and certificate insurance. Office Manager Marya has been very helpful and responsive in providing this information on short notice. Greatly appreciated, thank you Marya - JE"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Marya was able to assist you promptly with your insurance certificate. Providing excellent service is our priority, and it’s great to know that Marya made your transition to our storage facility easier. We appreciate your kind words and look forward to serving you in the future!"